Managed Service Providers

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The Challenges

Small and medium-sized businesses are typically the primary customers of MSP’s because they offer numerous benefits for the businesses such as subject matter expertisefinancial savings, and risk mitigation. However, they come with their fair share of challenges as well.

CSO’s often struggle with MSP’s that don’t feature cybersecurity, a shockingly common issue for technical companies, creating vulnerabilities to cybercriminals that target MSP clients. The primary challenge is vetting service providers and ensuring they can be trusted with your company’s data and means of operation.

Other challenges include frequent outages and downtime, a lack of transparency into their practices and your IT infrastructure, and the inability to meet evolving customer needsAssessing current and potential MSPs without software can be a difficult, resources intensive process that leaves you vulnerable.


The Impact

Outage-associated costs and risks leave a significant impact on your business. According to Gartner, the average cost of IT downtime is $5,600 per minute. Regardless of the size of your organization, this means the cost of an unreliable MSP can quickly be devastating.

Wasted resources spent reaching out to MSPs and waiting for resolution about outages, server crashes, or data loss can also be disastrous. Limited visibility of MSP operations, security practices, financial standing, and other data can result in an incomplete vision of how your organization runs, a faulty business continuity planinaccurate views of risk, and more.

MSP assessments are typically overlooked in organizations with limited resources or an unorganized risk management process, which ultimately leaves them exposed and vulnerable to risks that will carry price tags much higher than initial risk management efforts.


Achieve your Managed Service Provider Goals with RiskWatch

Data Collection Portal

The RiskWatch platform contains a data collection portal, which grants the ability to effortlessly collect data in assessments by eliminating the need to create login profiles for each participant. Need to collect information from a vendor or supplier? Just send them a link to your data collection portal to collect what you need – no training required!

Automated Analysis

RiskWatch software streamlines the assessment process, using our intelligent analysis methodology to collect all relevant security data and highlighting any security gaps. Automated analysis aims to improve security positioning without the need to manually compare site data and risk scoring prioritizes projects, allowing you to manage security without getting stuck in the weeds.

Central Repository

The RiskWatch platform serves as a central repository, allowing organizations to easily access, share, analyze, or update all risk, security, and compliance-related information. This makes sure all data is organized, accurate, and easy to secure. Since data is entered into the platform and then automatically analyzed and reported on, data quality significantly increases.

Product Overview

An Intelligent Physical Security Risk Assessment Platform

SecureWatch is a state of the art security and risk assessment platform that can be utilized for facility compliance and security risk assessments. Reduce exposure to liability, manage risk, monitor and maintain security, and track continuous improvement.

An Information Security Risk Management Platform

CyberWatch is a modern assessment solution that can be utilized by various industries for cybersecurity and compliance risk assessments. The software enables you to reduce exposure to liability, manage risk, monitor and maintain cybersecurity, and track continuous improvement.

A Compliance Assessment and Management Platform

ComplianceWatch is a compliance audit and management platform that can be utilized by various industries for measuring compliance to any regulation, standard, or policy. Reduce exposure to liability, maintain public credibility, ensure adherence to best practices, track policy compliance, and track continuous improvement.

A Client Security and Compliance Risk Assessment Platform

ClientWatch can be utilized to manage client engagements in security audits, risk assessments, regulatory compliance, gap analysis, policy review, and more. Customize, standardize and automate the services provided to clients in pre engagement, onsite, and post engagement.

A Supplier Security Risk Assessment Platform

SupplierWatch is a security risk assessment and management platform that can be utilized to reduce exposure to liability, manage third-party risk, monitor and manage your supply chain, ensure high business continuity, and track continuous improvement. Use it to identify, eliminate, and prevent problems in your suppliers processes, management, or products.

A Vendor Security Risk Assessment Platform

VendorWatch is a security risk assessment and management platform that can be utilized for identifying security gaps and risks with vendors and addressing them. Reduce exposure to liability, manage third-party risk, and monitor and rank vendors. Keep track of a vendor’s compliance efforts to ensure expectations are being met. Archive contracts, manage compliance evaluations, manage contract reviews, and rate vendors objectively.

Reduce exposure to liability. Manage risk. Monitor and maintain security. Track continuous improvement. Sign up for instant access to a free trial.