If you have installed the survey distribution tool, RWAnswerASP, to a web server AND are utilizing the RWAdmin web site to download the completed survey files (ans#.rwa) you may encounter error messages when attempting to download certain survey files. The cause of this problem has been identified and a patch for the web server is available. The original file getbinfile.asp is found at:
driveletter:\Program Files\RiskWatch\RWAnswerASP\Web\Admin.
Re-name the original file (in case you have to revert) and copy the new file to the directory. This patch will allow those previously un-downloadable files to download. Download Getbinfile.zip |